👱 User Tags
You can group customers with the help of different tags. You can identify them later when they message you again or filter them in dashboard.
The best use cases of "User Tags" are:
- Create an "Lead" tag and assign it to the person who is potential lead for your business.
- Create a "Priority" tag for your loyal customers so you know you need to serve them first.
- Create an "Open" tag for a customer who has an open ticket/issue with your services.