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Tags are for grouping purpose. You can create & assign tags for
When a customer sends a message and you want to save it, you can do it by clicking on the “Save” button at the end of the message. You can also select the part of the message and save it. While doing this, you will be asked for a “tag” to assign. Tags will group the messages curated by you and you can filter them when required in Dashboard.
We’ve created a set of default tags which are:
When you save a message under these tags, it will be reflected in the customer’s profile. Just like shown below.
The best use cases of “Text Tags” are:
You can also save the media sent by customer and assign tags. When you download the media from the WhatsApp Web, WhatsHash will first download it to your computer and ask to assign a tag. After selecting tag, WhatsHash will upload it back to dashboard and save a copy of that media with assigned tag.
The best use cases of “Media Tags” are:
You can group customers with the help of different tags. You can identify them later when they message you again or filter them in dashboard.
The best use cases of “User Tags” are: